APPLICATION SUPPORT ENGINEER - DRC -CONGO
JOB ID: GTS-0579789
JOB DESCRIPTION
1. Strictly following Operation and Maintenance procedures as required by SLA when troubleshooting an application.
2. Check and Make sure of Business applications availability;
3. Daily Incident and Issues reporting to the Applications Support Team Leader;
4. Maintaining daily incident and issues log book;
5. Supporting the users of business systems by maintaining the ongoing configuration of the systems
6. Provide functional and technical support to the end-users;
7. Provide functional Training to the end-users;
8. Provide documentation for developed application or scripts (code commenting, developer’s guide, users’ guide and operation manual).
9. Maintain awareness of developments and trends in Enterprise Resource Planning (ERP) systems and Applications Architecture
10. Initiate changes and continuous improvement to business processes.
REQUIRED
Bachelor's Degree
At least 2 years experience in working with new technologies in application development field and able to quickly react to the changes
At least 2 years experience in reading, writing and understanding technical documentation
At least 2 years experience in working with at least one relational database management system with a strong knowledge of SQL standard language
At least 2 years experience in working with at least one application development language (Java, Visual Basic, C++, Delphi)
At least 2 years experience in Working knowledge of Microsoft Windows, UNIX, Oracle, SQL Server and SQL
At least 2 years experience in CRM and Middleware systems,3rd party management and relationships and Good Technical English
English: Fluent
PREFERRED
Engineering
At least 3 years experience in working with new technologies in application development field and able to quickly react to the changes
At least 3 years experience in reading, writing and understanding technical documentation.
At least 3 years experience in working with at least one relational database management system with a strong knowledge of SQL standard language
At least 3 years experience in working with at least one application development language (Java, Visual Basic, C++, Delphi)
At least 3 years experience in Working knowledge of Microsoft Windows, UNIX, Oracle, SQL Server and SQL
At least 3 years experience in CRM and Middleware systems,3rd party management and relationships and Good Technical English
ADDITIONAL INFORMATION
Knowledge of:
• Elaboration of procedures
• Project management
LANGUAGE:
Knowledge of French & English
DESIRED EDUCATION:
B.Sc in Computer Science or Electrical Engineering
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
CLICK LINK TO APPLY
https://jobs3.netmedia1.com/cp/faces/job_summary?job_id=GTS-0579789 - See more at: http://www.nigerianbestforum.com/index.php?topic=233365.0#sthash.yIg35tL8.dpuf
JOB ID: GTS-0579789
JOB DESCRIPTION
1. Strictly following Operation and Maintenance procedures as required by SLA when troubleshooting an application.
2. Check and Make sure of Business applications availability;
3. Daily Incident and Issues reporting to the Applications Support Team Leader;
4. Maintaining daily incident and issues log book;
5. Supporting the users of business systems by maintaining the ongoing configuration of the systems
6. Provide functional and technical support to the end-users;
7. Provide functional Training to the end-users;
8. Provide documentation for developed application or scripts (code commenting, developer’s guide, users’ guide and operation manual).
9. Maintain awareness of developments and trends in Enterprise Resource Planning (ERP) systems and Applications Architecture
10. Initiate changes and continuous improvement to business processes.
REQUIRED
Bachelor's Degree
At least 2 years experience in working with new technologies in application development field and able to quickly react to the changes
At least 2 years experience in reading, writing and understanding technical documentation
At least 2 years experience in working with at least one relational database management system with a strong knowledge of SQL standard language
At least 2 years experience in working with at least one application development language (Java, Visual Basic, C++, Delphi)
At least 2 years experience in Working knowledge of Microsoft Windows, UNIX, Oracle, SQL Server and SQL
At least 2 years experience in CRM and Middleware systems,3rd party management and relationships and Good Technical English
English: Fluent
PREFERRED
Engineering
At least 3 years experience in working with new technologies in application development field and able to quickly react to the changes
At least 3 years experience in reading, writing and understanding technical documentation.
At least 3 years experience in working with at least one relational database management system with a strong knowledge of SQL standard language
At least 3 years experience in working with at least one application development language (Java, Visual Basic, C++, Delphi)
At least 3 years experience in Working knowledge of Microsoft Windows, UNIX, Oracle, SQL Server and SQL
At least 3 years experience in CRM and Middleware systems,3rd party management and relationships and Good Technical English
ADDITIONAL INFORMATION
Knowledge of:
• Elaboration of procedures
• Project management
LANGUAGE:
Knowledge of French & English
DESIRED EDUCATION:
B.Sc in Computer Science or Electrical Engineering
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
CLICK LINK TO APPLY
https://jobs3.netmedia1.com/cp/faces/job_summary?job_id=GTS-0579789 - See more at: http://www.nigerianbestforum.com/index.php?topic=233365.0#sthash.yIg35tL8.dpuf
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